Shipping Policy
- Courier Service
We ship all orders via Citylink courier. Shipping fees are based on the product weight and the destination. - Shipping Fees
For West Malaysia (西马), shipping fees typically range between RM5 – RM10.
For East Malaysia (东马), shipping fees generally start at RM30, depending on the weight of the parcel. - Free Shipping
Free Shipping to Singapore: We offer free shipping on orders above RM500 from Malaysia to Singapore. - Eligible Products for Free Shipping:
Ice Silk Blankets, Ice Silk Bedsheets, Modal Blankets, Tencel Blankets, Silk Cotton Blankets, Pillows, 1200TC Aloe Cotton Bedsheets, 1000TC Pure Cotton Bedsheets, 1200TC Pure Cotton Bedsheets, 1600TC and 2000TC Tencel Bedsheets. For certain products, including but not limited to:
3 sets of RM110 800TC Aloe Cotton Bedsheets: Shipping for West Malaysia is RM5.
Single Ice Silk Pillowcase: Shipping for West Malaysia is RM5.
However, orders for two Ice Silk Pillowcases are eligible for free shipping. - Processing Time
Orders are typically processed within 1-3 business days, excluding weekends and public holidays. You will receive a tracking number once your order is dispatched. - International Shipping
We do provide delivery services to Singapore, with free shipping on purchases over RM500.
